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eLearning Support: The online classroom

How to stay connected with services and your courses while the college is closed and offering virtual classes

Learning remotely

As the college transitions to continuing classes and services online, there are some considerations to take in order to prepare to continue to get the most out of your college experience.

The good news: not everything is new! The effective learning strategies you know will continue to help you to be successful, and colleges have been transitioning more and more of their resources to virtual environments. So while the scope of the endeavor may have greatly increased, we are not arriving here unprepared.

College resources

Getting information

Continue to check for the most up to date messages from the college concerning operations.



Be sure to check your TCTC email during the time classes are moved online. This is the college's primary avenue for digital communication, and many of the college's programs and systems will default to sending messages there. In order to access your TCTC email, log into eTC,  and click "E-Mail" at the end of the gray bar.

The library


The library will continue to offer access to many resources even if the physical buildings and spaces are closed. Browse through our Research Guides, take a look at our eBook collections, and you can either chat with or email librarians for help with projects.


You may have already worked with Blackboard in other classes. If you are unfamiliar, Blackboard is a digital course management software that professors can use to share course content, accept assignments, administer tests and more. It is very likely your class will be moving a significant portion of its content to blackboard, so be prepared to check it often. You can access blackboard either at or by going to eTC > Learn > finding "Access course supplements" in the middle column and clicking "Blackboard"

Ways to get help

IT Support

IT Help icon 

If you run into issues connecting to college resources, contact TCTC's IT department. You can reach them by phone at 864-646-1779.

IT also has a set of resources to help you navigate Blackboard, found here

You may also be able to find solutions to any questions by doing a simple internet search through Google or another search engine. If you are encountering an error message, search for whatever software you are using with that error message, for example: skype error message 45x-001


Internet connections

If you don't have internet at home, there are some options for how you can get connected to virtual classes and resources.

On campus at Anderson, Easley, Oconee and Pendleton, IT is working to ensure TCTC wifi extends to the parking lots. You will be able to drive up and work from your car if needed.

The federal government has asked internet service providers (ISPs) to open their wifi hotspots for public use for the 60 days following March 16. Comcast, AT&T, Charter and others have all agreed to provide internet access through these wifi portals.

To connect to Comcast, see map to help you locate a hotspot nere you can be found at

AT&T wifi will be available any time you see "att-wifi" or "attwifi" on a list of available networks you will be able to connect.

Charter wifi hotspots are also open. During this time, they are offering new set-ups and service for student households for free. Information on setting up new service can be found here.

!! Keep safe on public wireless networks. Follow these tips to make sure your data and privacy are protected !!

Strategies for success

 Be present

If your professor is creating live video, audio or chat sessions, make sure you attend and participate. Treat these sessions just like a face-to-face class.

Be vigilant and stay engaged with the class and the content. Take notes. Ask questions. 

 Manage your time

Some classes may move away from live/synchronous sessions. If that is the case, it is still important to manage your time. If possible, dedicate your regular class time to working on material for that class. And keep to your regular schedule as much as possible. By reducing the amount of disruption to your schedule, you reduce the difficulty of staying current in your class.


Take advantage of any continuing or newly added office hours from your professors. These will likely be held virtually over email or video chats. This extra time with your professor could make a huge difference in how well you perform in class.

In addition, communicate with your classmates. Create groups on social media or messaging platforms that allow you to share thoughts, clear up misunderstandings, or study together. This will help you stay engaged with your class and help prevent boredom or feeling lonely.

 Get work done

Pay attention to due dates and how assignments are supposed to be submitted. As mentioned before, it is critical to check communications by email or through blackboard to make sure you have the most up to date information regarding assignments, tests, and other class requirements.